Interactive Walkthrough

See Convlox in Action

Every feature, every automation, every interaction — explored through scroll-driven visual storytelling. No video needed.

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Features
12+

Features

Automation
24/7

Always on

Response time
<3s

Reply time

Scroll to explore
01
Meta API

Official WhatsApp API. Full security.

Built on Meta's official WhatsApp Cloud API with HMAC-verified webhooks, AES-256-GCM encryption for credentials, and role-based access control. Your data stays yours.

  • HMAC-verified inbound webhooks
  • AES-256-GCM encryption for secrets
  • Role-based access: admin, tenant, agent
AES-256
HMAC Verified
Meta Official Cloud API
SSRF protection on webhooks
Role-based granular permissions
Audit logging with category controls
02
Product Showcase

AI detects what they want and sends it instantly

When a customer asks about a product, Convlox instantly recognizes the request, pulls the right photo, price, and details — and sends it in a clean WhatsApp message.

  • Fuzzy matching handles typos and Roman Urdu
  • Auto-sends product photos and variant images
  • Follow-up questions handled in context
Product Detection
AI recognizes the intent
blue shirt kahan hai?
Intent: Product Inquiry
size M mein chahiye
Variant: Size M
Blue Cotton Shirt - M
Rs 1,200
03
Order Collection

From "I want this" to confirmed order in seconds

Convlox walks customers through a natural conversation to collect name, phone, address, and product — then confirms the order. No forms. No links. Just chat.

  • Step-by-step collection with smart defaults
  • Yes/No detection with Roman Urdu support
  • STOP keyword to cancel anytime
1
Customer says "I want to order"
Natural conversation starts
2
Name collected
"What name should I put?"
3
Phone & address collected
One by one, naturally
4
Product confirmed
With variant if needed
Order Confirmed
Saved to dashboard instantly
04
Variant Handling

47 variants narrowed down to exactly what they want

Shirts with 5 sizes, 4 colors, and 3 fabrics? Convlox asks about each variant group sequentially, then confirms the exact combination — with photos for each option.

  • Multi-variant support (Size, Color, Fabric, etc.)
  • Per-option photos sent automatically
  • AI proactively shows variant images when asked
Variant Selection
47 options narrowed to 1
Size
XS
S
M
L
XL
XXL
Color
Blue
Red
Green
Black
White
Navy
Blue Cotton Shirt, Size M — Rs 1,200. Confirm?
yes!
Order Confirmed
05
Broadcasts & CRM

Send the right message to the right people

Tag customers automatically as they interact — New, Confirmed, Loyal. Then send targeted broadcasts to any segment. Track delivery and engagement in real time.

  • Auto-tagging: New, Confirmed, Loyal
  • Broadcast to filtered customer groups
  • Real-time progress tracking with rate limiting
Targeted Broadcast
Reach the right customers
42 New Customers Tagged auto
18 Confirmed Orders Active buyers
8 Loyal Customers Repeat buyers
Broadcast sent to 18 customers
Delivery: 17/18 | Read: 12/18
06
Live Chat Takeover

AI handles routine. Humans step in for VIP.

When the AI can't help — or a high-value customer needs attention — the conversation seamlessly hands off to a human agent. Full context transferred automatically.

  • Auto-handoff after N AI failures
  • Manual handoff from dashboard
  • Agent assignment and read/unread tracking
AI Handling
How much is the blue shirt?
Rs 1,200. Want to order?
Can you give discount?
Let me connect you with our team.
Human Agent
Customer asking for discount on blue shirt
Hi! I can offer 10% off if you order 2+
deal!
Order placed with discount
07
Automation Rules

If they say X, do Y. No code needed.

Create keyword-triggered rules from the dashboard. Auto-reply with text or images, start order flows, or hand off to a human — all based on what the customer types.

  • Reply, order flow, or agent handoff actions
  • Priority-based rule ordering
  • Image attachments with product links
Trigger: keyword "price"
When customer says "price" or "cost"
Action: Send reply
"Here's our latest price list"
Result: Customer satisfied
Auto-response delivered instantly
08
Welcome Menu

First impression that converts

When a customer messages for the first time, they get a branded welcome menu with tap-able options. Guide them to products, order status, or support — instantly.

  • Custom labels and responses per option
  • "Order" option triggers the order flow directly
  • Fully configurable from dashboard
Welcome Menu
First contact experience
Hi there!
Welcome to ShopName!
How can we help you today?
1 Browse Products
2 Track My Order
3 Talk to Support
09
Order Tracking

Customers ask. Convlox looks it up and replies.

No more "where's my order?" DMs eating up your time. Convlox auto-detects tracking queries, looks up the order status, and sends the tracking link — all in seconds.

  • Auto-detect courier and generate tracking URL
  • Order status notifications via WhatsApp
  • Custom order number format with prefix/suffix
Order Tracking
Auto-lookup in seconds
mera order kab ayega?
Looking up order #SH-0042
Order #SH-0042 is out for delivery!
Track: TCS - TK928374
Order Placed
Today, 2:30 PM
Confirmed
Today, 2:31 PM
Dispatched
Today, 5:00 PM
Out for Delivery
Estimated: Today by 9 PM
10
Analytics

See what's working. Fix what isn't.

Revenue tracking, order analytics, AI vs human conversation funnels, and usage metrics — all in one dashboard. Know your numbers without spreadsheets.

  • Revenue and order analytics
  • AI vs human conversation funnel
  • Usage tracking: messages, broadcasts, templates
Analytics Dashboard
Real-time insights
0
Orders
0
AI Rate %
0
Revenue (K)
AI Handled: 75% Human: 25%
11
Brand Voice AI

Same question. Different tone. Your brand's voice.

Configure AI personality, language, custom instructions, and even what topics to avoid. Convlox sounds like your brand — not a generic bot. Supports English, Urdu, and Roman Urdu.

  • Configurable personality presets
  • Custom instructions and avoid-topics
  • Upsell messages and greeting style control
Friendly & Casual
do you have this in red?
yesss we do! lemme show you the red one, it looks amazing
Professional
do you have this in red?
Yes, the Red variant is available. Here are the details:
12
Integrations

Connects to tools you already use

Pipe order data to Google Sheets, trigger Zapier workflows, fire Make.com automations — all via webhooks. No manual data entry. Everything flows automatically.

  • Outbound webhooks for order/customer events
  • Zapier, Make.com, n8n, Google Apps Script
  • SSRF-protected with delivery logs
Google Sheets
Zapier
Make.com
n8n

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